

Swiss Leaders Dialog Industry 4.0 connects pioneering Chief Digital Officers, CTOs, heads of production, engineering, R&D, IT managers, scientists and solution providers to discuss ideas and projects on the road to industrial IoT
Leading Industry 4.0 summit in Switzerland. Key players discuss digitization and business models. Smart factories, connected products and intelligent supply chains revolutionize the economies. From product to service? From bulk production to customization and batch size 1? From owned to shared resources? From humans to robots? You'll find answers at Swiss Leaders Dialog. Train yourself and your organisation for Industry 4.0. Swiss Leaders Dialog is not a typical conference. It’s all about personal meetings with peers, consultants and experts. You may select meeting partners in our internal matchmaking plattform, or be selected. The matchmaking documents the overleaps between interests and competencies. This managed exchange of experiences, ideas, solutions and strategic aspects is very effective. Our networking format generates business knowledge and relevant contacts in the shortest possible amount of time.
Topics
- Connecting customer, product, production and supply chain intelligently
- Digital business models and future competition
- Positioning in the platform economy / Competing or cooperating with startups?
- From product to service – what are the implications of this paradigm shift?
- Hunt or being hunted – anticipate and implement digital trends quickly
- Big Data, Smart Analytics and Machine Learning
- Digital Factory
- New production methods and decentralization
- Intelligent supply chains
- Connected products (advantages, business models)
- Customer centricity and batch size 1
- Efficiency gains in the value chain through Industry 4.0 and IoT
- New credit models in the IoT world (also future trends)
- HR challenge: Which skills are needed?
- Management concepts for more innovation and creativity (design thinking, agile, holacracy etc.)
- Integrating IT legacy into the IoT world (existing ERP, MES, BI, DWH etc.)
- Product data, standards, interoperability
- Blockchains in IoT
- Digital twins
- Cyber-physical systems / autonomous systems / robotics
Format
- Best practices: Selected business cases
- Matchmaking: Interests and competencies of all attendees
- Networking: Matched and pre-arranged one on one meetings
- Workshops: Confidential peer discussions
- High level: Colleagues in similar positions
- Decision support: Knowledge of an elite network for your projects, strategies and ideas
- Ultra efficient: Personal agenda – optimal time invest
- Chill out: Informal networking at after-event bar meeting
- Online community: Access new contacts and knowledge after the event
Dr. Dieter Peters
Executive Vice President Global Product Supply
Grünenthal Group
Mastering Digitization - Agile Anticipation of Digital Trends
The main obstacles to implementing Industry 4.0 and digitization projects are conservative employees, departments, business units and board members, as well as existing incentive systems and a lack of knowhow. Dieter Peters outlines ways to succeed by presenting pharma manufacturing and supply chain use cases.
Old and new driving forces need to be integrated within the end-to-end supply chain, the business- and manufacturing processes
Old “eternal” drivers:
- Profit increase
- Cash flow optimization
- Competitiveness
- Innovation
- Planning certainty and -accuracy (Market rate! Bonuses!)
- Service level
- Maintenance
- Unit cost
- Improve – Learn – Start
- Summarized: Excellence
Prof. Dr. Kurt Stockinger
Director of Studies in Data Science
ZHAW Zurich University of Applied Sciences
Big Data and Data Fusion Challenges for Building an End-to-End IoT System
Predictive maintenance is a major trend in the area of IoT-systems. Often complex machine learning algorithms are foreseen to predict the remaining useful life of parts of machines. Moreover, transfer learning promises to use pre-trained machine learning models and apply them to new settings. However, we argue that the most time-consuming task of building an end-to-end IoT system is not experimenting with machine learning models but to manage and fuse data from various systems. In this talk we provide insights into our experience on designing a big data architecture for end-to-end IoT systems that enable stream processing and machine learning in real time. Moreover, we discuss the role of data integration and how additional data sources can be used to improve the accuracy of machine learning algorithms.
Narayanan Ananthasayanam
Global IT Director
Dufry AG
Connecting Customer, Product, Production and Supply Chain Intelligently
Last two decades we have explored the Internet , and used the entities of Business and Consumer to deliver several Digital business models with permutations and combinations ( B2B, B2C, C2B, C2C…).. Where do the future horizon looks for further business models? Where do we go from here? What will be additional economic agents that may bring additional business models for Digital ? Predictions show we are going to have additional economic agents in the next two decades, what are they? We explore them in this presentation.
Martin Ellegast
Head of Sales & Marketing
Bühler AG
Digitizing Food Manufacturing: Business Models and Use Cases
- Blockchain-based traceability from field to fork (origin, quality, CO2 footprint)
- Sensors and connectivity on the machine level (also for retrofitting)
- Data based business models: Predictive maintenance and performance consulting
- New business unit “Digital Technologies” in London
- Cultural change – internally and at customers
- Chocolate manufacturing and industrial bakery use cases
Stefan Viehmann
Senior Vice President Global Customer Solution
Kühne + Nagel AG
Digitalisation@KN
- New customer interfaces
- Process Automation
- Use of realtime data
- Seamless digital experience
Dr. Tobias Brockmann
Industrial Program Officer
Airbus Helicopters
Mastering the Dimensions of Digitization
- The time dimension: from development to serial life
- The job dimension: from product definition over production to product support
- Helicopter Use Case
Federico Umberto Mion
Management Consultant and Researcher
SUPSI University of Applied Sciences and Arts of Southern Switzerland
Autonomous Drone Flights in Logistics: Lugano Hospitals Use Case
- Unmanned aerial vehicles will add value to operations and optimize processes
- Autonomous systems will transform the supply chain
- Use case: Swiss Post drones fly laboratory samples for Ticino EOC hospitals group
- First key findings
- Current trends in the industry
Thomas Wusem
Head of Business Development
Fiege Logistik (Schweiz) AG
From Product to Service - Paradigm Shift in the Logistics Industry
- Logistics products in the old days – logistics services today
- Digitization and service orientation
- The human convenience factor
- Best practices
Prof. Dr. Reinhard Riedl
Head of Research
Department of Economy
Bern University of Applied Science
Developing Platform Strategies
- Different strategic options for implementation and governance
- Pros, cons and risks in the CEO perspective
- Infrastructure aspects in the IT perspective
- Open and flexible data platforms
Julien Pahud
Insights Analytics Capabilties Transformation Lead
Lilly Pharma
Blackbox Digital Marketing: Foresight into Digital Consent Management in a Future Blockchain-enabled Privacy World
- BlackBox digital marketing, our internal operating defintion: A digital market marketing initiative where the marketers have no direct visibility a priori and/or a posteriori of the behaviors of their segments/targets and need to leverage analytical insights as proxies to be able to deliver meaningful tailored and targeted content
- The regulatory and technological landscape is rapidly changing; keeping privacy at the heart of new digital marketing techniques will be critical
- Blockchain is expected to play a key role in the shift back to individuals claiming back their personal information
- This new context would not give a second chance to make a good first impression
- The industry will need to develop new analytics capabilities to predict preferences based on anonymously-defined behavioral segments
- The consumer will be the winner, getting only relevant content whilst keeping complete ownership and control over his personal information during the whole process
Prof. Dr. Rainer Fuchs
Head of Department Product Management
Zurich University of Applied Sciences
Digital Value Proposition Design
- Development of digital value propositions
- How smart connected products lead to radically new, service-oriented business models
- The concept of digital maturity
- Some real business cases
Steve Hinske
Head of Digital Strategy & Transformation
Sulzer AG
Digitization of Sulzer's Pump Business
- Smart oil and gas installations
- Realtime data analytics for smart operations and maintenance
- Using customer data for product improvements
- Enhanced customer experience and customer relation
Company | Role |
Medicover | VP Business Development, eCommerce and Commerical Excellence |
Sulzer Management AG | Head Operational Excellence CT |
Grünenthal Group | Executive Vice President Global Product Supply |
ZHAW Zurich University of Applied Sciences | Director of Studies in Data Science |
Dufry AG | Global IT Director |
Bühler AG | Head of Sales & Marketing |
Suez Recycling & Recovery | Chief Procurement Officer |
ArjoHuntleigh AG | Senior Director Finance |
Wüstenrot Bausparkasse AG | Head Sales Training |
TE Connectivity | Principal Business Development Industrial IoT and Sensors |
Deutsche Lufthansa AG | Project Head OPSession |
Merck KGaA | Director Digitization |
Kühne + Nagel AG | Senior Vice President Global Customer Solution |
Airbus Helicopters | Industrial Program Officer |
SUPSI University of Applied Sciences and Arts of Southern Switzerland | Management Consultant and Researcher |
Fiege Logistics (Switzerland) AG | Head of Business Development |
Berner University of Applied Sciences | Research Head Departement of Economy |
Luzerner Psychiatrie | CIO |
DKSH | Senior Manager, Sales & Marketing Excellence |
KPMG | Head of Marketing |
LEONI | Vice President Technology Platform |
Roche Diagnostics | Head of Process IT & Technical Support |
Johnson & Johnson | Engineering Director Consumer Global |
Heraeus | SVP Product Management and Innovation |
ASSTRA Associated Traffic AG | CEO |
Bosch | Head C/RER |
Henkel | Senior Manager |
RUAG Aviation | Business Architect |
Company | Role |
Medicover | VP Business Development, eCommerce and Commerical Excellence |
Sulzer Management AG | Head Operational Excellence CT |
Grünenthal Group | Executive Vice President Global Product Supply |
ZHAW Zurich University of Applied Sciences | Director of Studies in Data Science |
Dufry AG | Global IT Director |
Bühler AG | Head of Sales & Marketing |
Suez Recycling & Recovery | Chief Procurement Officer |
ArjoHuntleigh AG | Senior Director Finance |
Wüstenrot Bausparkasse AG | Head Sales Training |
TE Connectivity | Principal Business Development Industrial IoT and Sensors |
Deutsche Lufthansa AG | Project Head OPSession |
Merck KGaA | Director Digitization |
Kühne + Nagel AG | Senior Vice President Global Customer Solution |
Airbus Helicopters | Industrial Program Officer |
SUPSI University of Applied Sciences and Arts of Southern Switzerland | Management Consultant and Researcher |
Fiege Logistics (Switzerland) AG | Head of Business Development |
Berner University of Applied Sciences | Research Head Departement of Economy |
Luzerner Psychiatrie | CIO |
DKSH | Senior Manager, Sales & Marketing Excellence |
KPMG | Head of Marketing |
LEONI | Vice President Technology Platform |
Roche Diagnostics | Head of Process IT & Technical Support |
Johnson & Johnson | Engineering Director Consumer Global |
Heraeus | SVP Product Management and Innovation |
ASSTRA Associated Traffic AG | CEO |
Bosch | Head C/RER |
Henkel | Senior Manager |
RUAG Aviation | Business Architect |
Time | Activity | |
8:00 | Visitor Registration | |
9:00 | Opening | |
9:15 | Digitalisation@KN Stefan Viehmann, Senior Vice President Global Customer Solution, Kühne + Nagel AG | ![]() |
9:50 | Mastering Digitization - Agile Anticipation of Digital Trends Dr. Dieter Peters, Executive Vice President Global Product Supply, Grünenthal Group | ![]() |
10:25 | Coffee Break with Networking | |
10:40 | Networking Session 1 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:10 | Networking Session 2 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:40 | Networking Session 3 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
12.10 | Networking Session 4 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
12:40 | Lunch with Networking | |
13:40 | Autonomous Drone Flights in Logistics: Lugano Hospitals Use Case Federico Umberto Mion, Management Consultant and Researcher, SUPSI University of Applied Sciences and Arts of Southern Switzerland | ![]() |
14:15 | Networking Session 5 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
14:45 | Networking Session 6 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
15:15 | Networking Session 7 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
15:45 | Networking Session 8 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
16:15 | Coffee Break with Networking | |
16:45 | Developing Platform Strategies Prof. Dr. Reinhard Riedl, Research Head, Department of Economy, Bern University of Applied Science | ![]() |
17:20 | Mastering the Dimensions of Digitalization Dr. Tobias Brockmann, Industrial Program Officer, Airbus Helicopters | ![]() |
18:00 | Apéro at the Hotel Bar - Chill Out After an Exciting Day |
Time | Activity | |
8:30 | Big Data and Data Fusion Challenges for Building an End-to-End IoT System Prof. Dr. Kurt Stockinger, Director of Studies in Data Science, ZHAW Zurich University of Applied Sciences | ![]() |
9:05 | Connecting Customer, Product, Production and Supply Chain Intelligently Narayanan Ananthasayanam, Global IT Director, Dufry AG | ![]() |
9:40 | Coffee Break with Networking | |
10:15 | Networking Session 9 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
10:45 | Networking Session 10 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:15 | Networking Session 11 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:45 | Networking Session 12 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
12:15 | Lunch with Networking | |
13:15 | Digital Value Proposition Design Prof. Dr. Rainer Fuchs, Head of Department Product Management, Zurich University of Applied Sciences | ![]() |
13:50 | Future Workplace Use Case Beat Stucki, CIO, Luzerner Psychiatrie | ![]() |
14:25 | From Product to Service - Paradigm Shift in the Logistics Industry Thomas Wusem, Head of Business Development, Fiege Logistik (Schweiz) AG | ![]() |
15:00 | Digitizing Food Manufacturing: Business Models and Use Cases Martin Ellegast, Head of Sales & Marketing, Bühler AG | ![]() |
15:35 | Wrap-up and Closing Ceremony |
Time | Activity | |
---|---|---|
8:00 | Visitor Registration | |
9:00 | Opening | |
9:15 | Digitalisation@KN Stefan Viehmann, Senior Vice President Global Customer Solution, Kühne + Nagel AG | ![]() |
9:50 | Mastering Digitization - Agile Anticipation of Digital Trends Dr. Dieter Peters, Executive Vice President Global Product Supply, Grünenthal Group | ![]() |
10:25 | Coffee Break with Networking | |
10:40 | Networking Session 1 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:10 | Networking Session 2 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:40 | Networking Session 3 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
12.10 | Networking Session 4 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
12:40 | Lunch with Networking | |
13:40 | Autonomous Drone Flights in Logistics: Lugano Hospitals Use Case Federico Umberto Mion, Management Consultant and Researcher, SUPSI University of Applied Sciences and Arts of Southern Switzerland | ![]() |
14:15 | Networking Session 5 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
14:45 | Networking Session 6 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
15:15 | Networking Session 7 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
15:45 | Networking Session 8 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
16:15 | Coffee Break with Networking | |
16:45 | Developing Platform Strategies Prof. Dr. Reinhard Riedl, Research Head, Department of Economy, Bern University of Applied Science | ![]() |
17:20 | Mastering the Dimensions of Digitalization Dr. Tobias Brockmann, Industrial Program Officer, Airbus Helicopters | ![]() |
18:00 | Apéro at the Hotel Bar - Chill Out After an Exciting Day |
Time | Activity | |
---|---|---|
8:30 | Big Data and Data Fusion Challenges for Building an End-to-End IoT System Prof. Dr. Kurt Stockinger, Director of Studies in Data Science, ZHAW Zurich University of Applied Sciences | ![]() |
9:05 | Connecting Customer, Product, Production and Supply Chain Intelligently Narayanan Ananthasayanam, Global IT Director, Dufry AG | ![]() |
9:40 | Coffee Break with Networking | |
10:15 | Networking Session 9 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
10:45 | Networking Session 10 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:15 | Networking Session 11 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
11:45 | Networking Session 12 • Supplier Meetings • One-on-one Leader Meetings • Leaders Circle | ![]() ![]() |
12:15 | Lunch with Networking | |
13:15 | Digital Value Proposition Design Prof. Dr. Rainer Fuchs, Head of Department Product Management, Zurich University of Applied Sciences | ![]() |
13:50 | Future Workplace Use Case Beat Stucki, CIO, Luzerner Psychiatrie | ![]() |
14:25 | From Product to Service - Paradigm Shift in the Logistics Industry Thomas Wusem, Head of Business Development, Fiege Logistik (Schweiz) AG | ![]() |
15:00 | Digitizing Food Manufacturing: Business Models and Use Cases Martin Ellegast, Head of Sales & Marketing, Bühler AG | ![]() |
15:35 | Wrap-up and Closing Ceremony |
Equipment as a Service |
Management concepts for more innovation |
New credit and funding models |
From product to service |
Digitizing the business model |
Big Data Analytics |
IoT Use Cases |
Providing full service to customers in an outsourced business model |
How to disrupt processes in long-standing organizations |
Purchasing bots |
Data Mining - how to handle data from Sales/Service? |
The future of Sales in an IoT world |
Improvement of digital demand generation |
Sensor/edge computation for machine as a service |
Digital Twin Opportunities |
Data Lake |
B2B Customer Experience |
Cultural change |
Digital transformation in the chemical industry |
Digital operating and business models in the chemical distribution industry |
Digital marketing opportunities |
Big Data Analytics |
IoT Strategy |
Data driven business models |
Customer Journey |
Data analytics & simulation: Value ad for the customer |
Big Data & predictive cases in manufacturing ecosystems |
Engineering Workbench |
Paperless Maintenance |
IoT in Maintenance |
Voice supported processes |
AR/ AI Applications for Maintenance |
Robots to support maintenance processes |
Maintenance Automation |
Sheraton Zürich Hotel
Pfingstweidstrasse 100
CH-8005 Zürich
Phone: +41 44 285 4000
Fax: +41 44 285 40 99
Email: info.sheratonzurich@sheraton.com
All solution partner packages include the following services:
- Invitation of corporate decision makers who are interested to meet with suppliers to discuss projects.
- Matchmaking between the parter’s solutions and the interests and projects of the invited coporate decision makers.
- Documentation of individual matching results with opportunities to select meeting partners.
- Exclusive space at event venue for confidential one-on-one meetings.
- Appointed meetings with pre-qualified decision makers, max. 30 miuntes each, pre-arranged with advanced business matching methods and approved by both sides.
- Delegates and project profiles of all decision makers prior to the event.
- Full event participation for every person booked.
- High standard catering for every person booked.
- Presentation of the partner’s solutions in invitation calls, newsletters and on the event website with logo and links to partner web resources.
- Invitation of companies and managers named by the partner if desired by the partner and in accordance with the event character.
Terms & Conditions (all we need indeed):
- The booking becomes valid when confirmed by Cintona
- Cintona guarantees for the services stated above.
- Payment is due prior to the event after booking, because Cintona starts to work for the client immediately after booking (presentation of solutions, research etc.) and needs to pay servcies in advance herself.
- Cintona is not liable for damages caused by technical malfunctions or force majeure like e.g. acts of God, war, riots, terrorist threats or activities, political constraints or trade disputes.
- The regular cancellation fee is 25% of the invoice. In a period starting 4 weeks before the event the fee is 100% of the invocie.
- The solution partner bears expenses for damages caused by the partner’s representatives during the event.
- Place of jurisdiction shall be Kreuzlingen (close to Zürich), Switzerland
Business Matching
Cintelligence was founded by leading experts for networking and business development events.
- Our invitation and admissions strategy creates qualified high level experts groups to assure meaningful networking.
- As attendee you’ll receive an online questionnaire for your interests and competencies you’d like to share.
- Your profile based on the questionnaire will be matched with the profiles of peers and solution partners.
- The results of this matchmaking will be documented prior to the event in our online platform, i.e. you’ll see how other members can help you with your challenges or how you can help them.
- Results are being sorted by relevance.
- Based on these results you can ask for and prioritize meetings or be asked by others within the online platform.
- Based on these wishes we’ll propose meeting schedules with individual agendas for you to make the most out of limited time.